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Youth Counselling

Free Weekly counselling sessions for young people aged 11-25 with 121 Youth Counselling

  • 50 minutes to talk about anything that is troubling you in a confidential and friendly environment
  • Open to anyone 11-25 years old who lives in Hart, goes to a local school, or is registered with a Hart GP surgery
  • Sessions available in Fleet, Hartley Wintney, Hook, Odiham and Yateley
  • Free!

Link to referral form for use by parents, young people and professionals.  121 Referral Form

Young People

How much does it cost?

The service is FREE for young people although it costs us a lot to offer this service for you.

How do I get a counsellor?

Contact us by email 121@hartvolaction.org.uk or on 01252 815652. Tell us your name, address, age and telephone number and why you think you need counselling and someone will ring you. Alternatively, if you are still in school, you could ask someone to refer you for counselling. We do have a waiting list at the moment, but the more flexible you can be in terms of days of weeks and times, the quicker we will be able to find the right counsellor for you.

How long does counselling last?

Each session is 50 mins long. You have as many sessions as it takes you to feel better. Your counsellor will assess where you are at, every 6 weeks, so that you can discuss how you think things are going. Most people have 8-12 sessions. You may want more or you may need less.

How do I know if I need counselling?

If you are looking on this website you are probably looking to talk things through with someone other than your friends and family. Do you have a teacher you trust that you could chat things through with? If you’ve already tried that or you feel you don’t want them to know your problems or that you’ve already tried that, then contact us.

Where and when do counselling sessions take place?

We use community venues in Fleet, Hartley Wintney, Hook, Odiham and Yateley. Sessions for 11-16 year olds take place between 15.30 and 18.30 and sessions for 17-25 year olds take place from 18.00-21.00. These run throughout the year including school holidays with a 2-week break at Christmas. We will offer you sessions that are available in our Monday – Friday time-table and try to match the you with a venue that is nearby so you can walk there if necessary.

How long do I have to wait before I get a counsellor?

At the moment the waiting time is about 6-8 weeks. You may get seen sooner. We are totally reliant on having enough counsellors to meet the need in the area.

What happens if I have a really big problem?

Don’t worry our counsellors know how to support you. Our counsellors are trained, they will listen to anything you have to say. They will help you work out different ways of dealing with situations.

Will you tell anyone what we talk about?

All counsellors will respect your confidentiality. We discuss this with you at your first session. Basically, unless we are worried that you are going to hurt yourself or someone else, we do not tell anyone what is said in the counselling room. We will tell you if we are going to have to tell someone else and we will tell you who.

I’m too scared to come on my own

A lot of people feel exactly like that. The hardest bit is making the appointment and coming to the first session. We are very friendly, once you have managed to get here the first time, it gets a lot easier. You can bring someone with you if you like, a parent, relative or friend. They can’t come into the counselling room with you, but they can sit in the waiting room and wait with you before your session.

Parents/Relatives

How much does it cost?

The service is FREE to the young person. It costs us about £35 per session to provide this, so if you are in a position to make a donation towards the cost that would be fantastic. Contact us to find out how to make a donation or go to our Localgiving page to make an online donation.

Are the counsellors qualified?

Every counsellor is qualified to a minimum of level 4 BACP to work with 17-25 year olds and have to be qualified to level 5 and/or have considerable experience of counselling to work with 11-16 year olds. All counsellors are DBS checked and either British Association of Counsellors and Psychotherapists (BACP) accredited or working towards their accreditation.

Where and when do counselling sessions take place?

We use community venues in Fleet, Hartley Wintney, Hook, Odiham and Yateley.  Sessions for 11-16 year olds take place between 15.30 and 18.30 and sessions for 17-25 year olds take place from 18.00-21.00.  These run throughout the year including school holidays with a 2-week break at Christmas.   We will offer you sessions that are available in our Monday – Friday time-table and try to match the young person with a venue that is nearby so they can walk there if necessary.

Do I need to provide transport?

If the venue is too far away for the young person to walk to, you will need to arrange for transport to be provided.  Please consider your availability to provide transport on a weekly basis before accepting a counselling place for your child.

How can I refer a young person into the service?

We take referrals directly from the family, the young person, but also from schools and health professionals.  Call 01252 815652 or e-mail 121@hartvolaction.org.uk for more information.   Your child must have agreed to try out counselling so talk about this first before contacting us.  If your child is attending a Hart secondary school, and is on the waiting list for an in-school counselling service, please ask the school if it would be appropriate to refer your child directly to our service.

Is it true you use student counsellors?

This is true. Some of our counsellors are students, but the students have to have to be qualified to practice. Clients are given an initial assessment and offered counselling with the most appropriate counsellor for their needs. Which means we are careful who we place with students, this ensures that they have enough counselling experience and knowledge to counsel a specific client. Student counsellors also receive support from 121, their college and have group supervision – so if ever they needed to consult with someone they can. All our counsellors also have access to specialist help from the CAMHS team.

Are the counsellors DBS checked?

Yes all counsellors have an up to date enhanced DBS check.

Can I sit in on their counselling session?

No. We respect your young person’s confidentiality.  If at any stage your young person wants you to come to one of their sessions, they will let you know. But, this will not be for the first few weeks.

What if my child cannot attend a counselling session?

If your child is ill, has to attend another activity or is away on holiday, please give us as much notice as possible.  It would be appreciated if you could contact us at the latest 3 hours before the counselling session is due to take place.  Please call us on 01252 815652.

If a young person does not attend 3 sessions in a row without prior notice of absence, they will lose their counselling place and will be put back on the waiting list or asked to re-apply to 121 Youth Counselling when they are ready to engage.

Professionals

Are the counsellors qualified?

Every counsellor is qualified to a minimum of level 4. They are either British Association of Counselling and Psychotherapy (BACP) accredited or working towards their accreditation. We use a combination of fully qualified and student counsellors.  All counsellors attend group supervision with one of our clinical supervisors.

Are the counsellors DBS checked?

Yes all counsellors have an up to date enhanced DBS check.

What issues do you cover?

We cover most issues including depression and anxiety, self-harm, suicide ideation, bereavement, low self-esteem, anger issues,  family breakdown and problems at school.  We do not cover substance misuse and eating disorders, which are supported by specialist services such as Catch 22 and Hampshire CAHMS.

We take referrals from CAHMS and Children’s Services, as well as schools, GPs and self-referral.  See top of this page for a copy of the referral form.

How many sessions will a young person receive?

We keep counselling open-ended to take the pressure off young people. On average most young people need 8-12 sessions. We do provide more if needed.

Do you assess the young persons’ needs?

They are assessed in their initial assessment and the Fraser Competencies Test is conducted at that stage, when appropriate. A quick assessment is then carried out every 6 weeks to ensure they are getting the most out of their counselling. We encourage all young people to work with their counsellor to mutually agree an ending date, then assess the young person in their closing counselling session.

Can a young person come back to counselling?

Yes no problem. They will have to re-join the waiting list. Sometimes a young person needs to take a break if they need to process all that has been said and worked on in counselling, this is ok. Sometimes they think they are fine and realise that they are not – this is all part of them taking control of their situation and learning about themselves.

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